Shipping policy
Meowyeah Shipping Policy
Last updated: October 19, 2026
Order Delivery
Estimated transit time is 7–15 days after shipment, depending on the destination. This is separate from order processing time.
Delivery times are estimates, not guarantees. Delays may occur because of carrier disruptions, severe weather, customs processing, incorrect or incomplete addresses, peak-season volume, or other circumstances outside Meowyeah’s control.
Order Processing and Tracking
Orders are typically processed and shipped within 3–7 business days after payment. Business days do not include weekends or public holidays. Processing time may vary depending on whether your item requires customization.
When your order ships, you will receive a shipping confirmation with tracking information when tracking is available. Tracking may take 24–72 hours to update after the carrier receives the package.
Please review your shipping address before placing your order. If you need to request an address change or cancellation, contact us as soon as possible. We cannot guarantee changes after an order has entered processing or been shipped.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. Unless stated otherwise at checkout, these charges are the customer’s responsibility. Customs processing may extend the delivery time.
Delayed, Lost, or Delivered Packages
If tracking has not updated for an extended period or your order has not arrived after the estimated delivery window, contact us so we can review the shipment with the carrier.
If tracking shows that a package was delivered but you cannot locate it, please check the delivery area, household members, neighbors, building management, and the carrier first. We will assist with a carrier inquiry when appropriate, but we cannot guarantee replacement or reimbursement until the review is complete.
Meowyeah is not responsible for delays or failed delivery caused by an incorrect or incomplete address provided by the customer. Additional shipping costs may apply if an order must be resent.